Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders of in stock items are processed within 1-2 business days. All orders of made to order items require an average of 3 business days to be printed before being shipped. Pre-order items will have an estimated shipping date listed in the description.
Orders are not shipped or delivered on weekends or public holidays.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Standard envelopes - no tracking (for pins, prints and stickers) |
2-5 business days |
$2.50 |
|
500g satchel |
2-5 business days |
$9 |
|
0.5-3kg satchel |
2-5 business days |
$12 |
|
Aus Post Express 500g satchel |
2-5 business days |
$13 |
|
Aus Post Express 0.5-3kg satchel |
1-2 business days |
$15 |
* Please get in contact for express post or to organise pick up at upcoming markets
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
In the unfortunate event of any products being damaged or lost during shipping, please let us know as soon as possible so we can assist you in filing a claim with the shipping provider. Please save all packaging materials and damaged goods for evidence in filing the claim.
International Shipping Policy
We currently ship worldwide at the estimated pricing below
Shipping charges for your order will be calculated and displayed at checkout.
|
Shipment method |
Weight |
Shipment cost |
|
Australia Post to New Zealand |
0-5kg |
$15 |
|
Australia Post International |
0-0.5kg |
$25 |
|
Australia Post International |
0.5-1kg |
$40 |
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
In the unfortunate event of any products being damaged or lost during shipping, please let us know as soon as possible so we can assist you in filing a claim with the shipping provider. Please save all packaging materials and damaged goods for evidence in filing the claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.